Cookie policy
This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience, analyze traffic, and personalize content. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
We think it is very important that you know and understand which cookies we use for our website and for what purposes. In this way, we aim to guarantee your privacy, make our website more user-friendly and monitor and improve the quality of the offer on our website.
1. COOKIE POLICY
Cookie Policy — DYNACO EUROPE NV
1.1 What is a cookie?
A cookie is a small text file stored on your computer or mobile device when you visit our website. Cookies are commonly used to enable websites to function properly, track user activity, store login details, and tailor the browsing experience.
Different types of cookies can be distinguished based on their origin, purpose, and lifetime:
- First-party cookies are placed by the website you are visiting.
- Third-party cookies are placed by external services integrated into the website.
- Essential cookies allow users to navigate the website and use its core features.
- Performance cookies collect information about how visitors use the website, such as page visits, time spent, and error messages.
- Functional cookies remember user preferences, such as language, region, or login details.
- Targeting/advertising cookies enable personalized advertising.
- Session cookies are temporary and deleted when your browser closes.
- Persistent cookies remain on your device until manually deleted or until they expire.
1.2 What cookies do we use?
We use cookies to personalize content and ads, provide social media features, and analyze traffic. Information about your use of our site may be shared with trusted advertising and analytics partners, who may combine it with other data you have provided to them.
We also use cookies to power our AI-based chat assistant (provided by Chatbase), which helps visitors get information about our products and services.
Essential Cookies
These cookies are necessary for the website to function. They cannot be disabled but are not stored after your session ends. They are typically set in response to your actions, such as adjusting privacy settings, logging in, or filling out forms.
| Cookie Name | Purpose | Data Recorded | Lifespan |
|---|---|---|---|
| ASP.NET_SessionId | Maintain an anonymized session | Session ID | End of session |
| __epiXSRF | Prevent CSRF attacks | Security token | End of session |
| accepted-cookies | Store cookie consent | Consent preference | 1 year |
| FormCookie | Remember form information | Form data | End of session |
| Redirecturl | Store login redirect URL | Redirect URL | End of session |
| .LoginC, EPiDPCKEY, .ASPXRoles | Manage authentication and roles | Login/roles | End of session |
| __cfduid | Identify clients behind shared IPs | Unique identifier | 1 month |
Functional Cookies
These cookies improve user experience by remembering preferences such as language.
| Cookie Name | Purpose | Data Recorded | Lifespan |
|---|---|---|---|
| selectedLanguage | Remember selected language | Language preference | 1 year |
If these cookies are disabled, some preferences may not function correctly.
Performance Cookies
These cookies help us analyze how visitors use the website so we can improve functionality and content.
| Cookie Name | Purpose | Data Recorded | Lifespan |
|---|---|---|---|
| _ga | Distinguish unique users | Random client ID | 2 years |
| _gid | Distinguish users | User ID | 24 hours |
| _gat | Limit request rate | Request throttling | 1 minute |
Third-Party Cookies
These cookies are created by embedded third-party services (e.g., social media elements, videos, maps, and our AI chat assistant).
| Cookie Name | Purpose | Data Recorded | Lifespan |
|---|---|---|---|
| JSESSIONID | Maintain anonymous session | Session ID | End of session |
| _ga | Distinguish users | User ID | 2 years |
| _guid | Analytics/ads tracking | Unique ID | 90 days |
| _lipt | Store login info | Encrypted login | 1 month |
| bcookie | Device identification | Browser ID | 2 years |
| bscookie | Browser security | Browser ID | 2 years |
| lang | Remember language | Language | End of session |
| li_at | Maintain session | Access token | 2 years |
| liap | Maintain session on non-www domains | Access token | 1 year |
| lidc | Routing | Routing data | 1 day |
| sl | Landing page analytics | Session info | End of session |
| visit | Unique visitor tracking | Visitor ID | 13 months |
| __hstc | Main tracking cookie | Visitor ID & timestamps | 13 months |
| __hssc | Track sessions | Session info | 30 minutes |
| _gtm | Google Tag Manager tracking | Tracking info | 1 minute |
| chatbase-widget-session | Enables our AI chat assistant (Chatbase) to maintain your conversation session | Anonymous session/visitor ID; conversation content if you interact with the chat | Session to 1 year |
Our website uses Chatbase, a third-party AI chat provider, to power our virtual assistant. When you interact with the chat widget, cookies are used to maintain your conversation session. If you choose to share personal information in the chat, such as your name or email address, this information is processed by Chatbase on our behalf. For more details, see Chatbase's Cookie Policy and Privacy Policy.
Advertising Cookies
We use advertising services including Facebook Ads, Google Ads, and LinkedIn Ads. These services may place cookies on your device to:
- deliver personalized ads
- measure campaign performance
- understand user behavior
Collected data may include IP address, browser type, device type, and interaction with ads. These third parties may combine this data with information they already hold.
You may opt out at any time via:
- Facebook Ad Settings
- Google Ad Settings
- LinkedIn Ad Settings
| Cookie Name | Purpose | Data Recorded | Lifespan |
|---|---|---|---|
| li_at | Maintain sessions | Access token | 2 years |
| lidc | Routing | Routing data | 1 day |
| _gcl_au | Google AdSense conversion tracking | Conversion data | 3 months |
| _ga | Distinguish users | Visitor ID | 2 years |
| _fbp | Facebook ad targeting | Visitor ID | 3 months |
| fr | Facebook personalized ads | Browser ID | 3 months |
1.3 How do I turn off cookies?
Essential Cookies Cannot be disabled, as they are required for the website to function.
Functional Cookies Can be disabled through your browser settings.
Performance Cookies You can disable Google Analytics cookies through the Google Analytics Opt-Out browser add-on.
Third-Party Cookies Can be blocked through browser settings.
Advertising Cookies Can be disabled via the OneTrust control icon displayed on your screen.
1.4 Want to know more?
You can adjust your browser settings to block or delete cookies at any time. For instructions, consult your browser's help pages or visit: www.allaboutcookies.org
If you previously accepted cookies, you can revoke your consent through your browser settings.
For questions: privacy@dynacodoor.com
For information on personal data processing, please see our Privacy Notice.
2. COOKIE PLACEMENT POLICY
2.1 Cookies on Dynacodoor.com
We place cookies to:
- ensure core site functionality
- improve user experience
- collect performance insights
- provide localized content
- power our AI chat assistant (Chatbase)
Cookies may appear in different languages depending on your region.
2.2 Cookies on the HIVE CPQ App
Cookies ensure:
- secure authentication
- correct application functionality
- stored preferences
- performance analytics
These cookies are placed automatically when using the app.
2.3 Third-Party Cookie Placement
Dynacodoor.com and the HIVE CPQ app use external services such as Google Analytics, Google Tag Manager, and Chatbase (our AI chat assistant provider), which may place third-party cookies.
2.4 Cookie Management
You may manage, block, or delete cookies through your browser settings. Blocking certain cookies may impact website performance.
2. COOKIE PLACEMENT POLICY
2.1 Cookies on Dynacodoor.com
We place cookies to:
- ensure core site functionality
- improve user experience
- collect performance insights
- provide localized content
Cookies may appear in different languages depending on your region.
2.2 Cookies on the HIVE CPQ App
Cookies ensure:
- secure authentication
- correct application functionality
- stored preferences
- performance analytics
These cookies are placed automatically when using the app.
2.3 Third-Party Cookie Placement
Dynacodoor.com and the HIVE CPQ app use external services such as Google Analytics and Google Tag Manager, which may place third-party cookies.
2.4 Cookie Management
You may manage, block, or delete cookies through your browser settings. Blocking certain cookies may impact website performance.